4.1 OUR CULTURE
We are committed to the well-being and continual development of our people and to training our workforce. Our employees / contractors / freelancers (our workforce) are appreciated, valued, and given regular feedback so that they have a clear understanding of their role and how they contribute to the business.
We operate a meritocracy, where all members of our workforce are recognised and rewarded based on their performance, effort, contribution, and achievements. We support diversity, fairness and equal opportunities and aim to involve and consult regularly with regular and trusted members of our workforce as to the direction of the business. We will develop our workforce by providing on-the-job feedback and guidance, so they can improve their skills and knowledge in their chosen field.
We expect our employees to act with integrity towards one another and exercise a high standard of business practice and workmanship.
We have additional workplace policies in place to support fairness at work, which include anti-harassment and bullying, disciplinary and capability policy and procedure, equal opportunities, ethical conduct policy and grievance procedure.
4.2 OUR CLIENTS
We aim to build long term relationships with all our clients and other stakeholders by understanding their objectives as they evolve over time and meeting their needs. We will provide them with good value, consistent quality, and reliability. We have the highest professional and ethical standards and will be honest, open, and transparent in all our dealings with clients.
4.3 OUR COMMUNITY
We recognise and understand the significance of the local community within which we operate. We aim to enhance our contribution to the community by being sensitive to the needs of local people and groups and promoting ethical and socially responsible trading. We actively support and donate a minimum 5% of profit per year into equivalent services to support charities/non-profit organisations within our community.
4.4 OUR ADDITIONAL COMMITMENT
We will:
- Pay Contractors and Freelancers within 7 days.
- Prohibit any infringement of human rights by the Company, its directors and workforce, and by those in its goods and services supply chains.
- Prohibit any participation in or connection with any modern slavery, child labour or human trafficking.
- Avoid investment in or any other connection with industries with a negative social impact, for example, gambling, tobacco, pornography, or weapons manufacture / sales.
- Encourage ethical behaviour and decision-making within the Company and amongst its supply chain.
- Ensure compliance by the Company with workplace health and safety laws and standards, and mitigating risks to health and safety in the workplace.
- Maintain suitable privacy and data security measures in respect of all stakeholders of the Company.
- Encourage and assist our workforce to have a work/ life balance with a flexible and considerate approach to employment and working practices, including working from home.
- Provide sponsorship for initiatives or events run by or benefiting local worthy causes.
- Ensure that the Company’s services meet all relevant standards of safety and quality for the benefit of its clients.
- Engage local suppliers where appropriate.
- Pay the Company’s suppliers properly and on time.