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Stories that move audiences

Stagecoach is one of the largest bus operators in the country, providing services that connects communities across Kent and East Sussex.

Achievements

Royal Television Society Southern Awards
Short Form Nomination

UK Bus Awards
Marketing Finalist

The challenge

As a vital public transport provider, Stagecoach plays a critical role in connecting people to work, education and essential services every day.

Stagecoach South East needed a campaign that could support a large‑scale recruitment drive while also strengthening public perception of the brand and the people behind it.

Using our audience‑first approach, we developed a series of observational, documentary‑style ‘Day in the Life’ films, putting real colleagues at the heart of the story.

Camera crew filming an office interview with two colleagues discussing work at a desk

How we helped

By capturing authentic personal experiences from across the business, we humanised the brand and showcased the pride, responsibility and care that goes into keeping services running smoothly.

The campaign delivered measurable impact, achieving over 1.44 million views, significantly extending reach and engagement while helping Stagecoach connect with both prospective employees and the wider community.

Camera operator filming a person in front of Stagecoach branded public transport bus

Watch this interview with Stagecoach South East’s Managing Director, Joel Mitchell.

What the client said

“Fundamentally we’ve been absolutely thrilled with the impact it’s had.

“I think the thing we’ve really enjoyed about working with the Digitom team is the marrying up of corporate values and what matters.”

Joel Mitchell

Managing Director

Stagecoach

The outcome

The strength of the creative and strategic approach was recognised beyond performance metrics.

The campaign was shortlisted as a finalist at the Royal Television Society Southern Awards in the Short Form category, and also named a Marketing Finalist at the UK Bus Awards.

These nominations validated the power of authentic storytelling in public sector recruitment and demonstrated how insight‑led video content can deliver both cultural impact and industry recognition.

Camera crew filming staff member in high‑visibility vest at Park and Ride bus stop

Stagecoach partnered with Digitom because they needed more than content — they needed a strategic storytelling partner. Our approach combines insight‑led planning with high‑quality production, ensuring every creative decision is linked to a clear business objective.

Find out more about our approach to creating industry‑recognised campaigns.

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